Change the size of your drop down fields in Zendesk Help Center

Zendesk has a fixed width for dropdown fields of 300px and will wrap the text in the option if it excedes it. You can't use CSS »

Using Swiftype with Zendesk Help Center

Swiftype is a external search engine that offers State-of-the-art indexing, custom result, ranking, synonyms, autocomplete, etc. Zendesk is beautifully simple customer service platform. It's possbile to »

Good talk on managing customer support

Ali talks about slack managing customer issues in a growing organization. They use Zendesk :) The first thing that I'd like to point out is that support »

Alien Carnival

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We will train you

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Setting default values in Zendesk Help Center ticket forms

Setting a default ticket fields value in Zendesk Help Center with a bit of Javascript. Place this code on the new request page. Replace the varible »

School failed me

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Opps broke things again

Well the old server has died so I am using my laptop as the server now. Trying to recover the from the last back up and »

Welcome to Ghost

You're live! Nice. We've put together a little post to introduce you to the Ghost editor and get you started. You can manage your content by »

a good response for people of faith

Hi, I am about to give you a copypaste from /u/iopha about a year ago adressing this exact issues. He/she litterally could not have »